PARALLEL MINDS
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Privacy Policy

Effective date: June 5, 2026 · Last updated: June 5, 2026

Parallel Minds LLC ("Parallel Minds," "we," "us," or "our") operates parallelminds.net (the "Service"). This Privacy Policy describes what personal information we collect, how we use and protect it, who we share it with, and what your rights are.

We've written this in plain English. That's a commitment to be honest about how we operate — not a license to be vague. Where we use legal terms, we explain them.

Short version: We collect only what we need, we don't sell your data, and you can ask us to delete it at any time. Everything else below fills in the details that applicable law requires us to explain.

By using Parallel Minds, you acknowledge that you have read and understood this policy. If you do not agree, please do not use the Service.

01

Information We Collect

Information you provide directly

  • Email address — when you join our waitlist, create an account, or contact us.
  • Name and profile information — when you create an account or sign in via a social provider (Google, etc.).
  • Payment information — billing name, billing address, and payment method. Card numbers and financial credentials are processed directly by Stripe; we never store them.
  • Messages and feedback — if you contact us via email or our contact forms.
  • Privacy requests — if you submit a request via this page.

Information collected automatically

  • Usage data — pages visited, features used, session duration, clicks, and navigation paths.
  • Technical data — IP address, browser type and version, operating system, device type.
  • Referral data — the URL that referred you to Parallel Minds.
  • Cookies and similar technologies — see Section 07.

Information from third parties

If you sign in using a social login provider (such as Google), we receive profile information — typically your name and email — that you have authorised that provider to share with us. We do not receive your social media passwords or other credentials.

02

How We Use Your Information

We process your personal information to:

  • Create and manage your account and provide access to the Service.
  • Send transactional communications: account confirmations, security alerts, purchase receipts, and billing notifications.
  • Send newsletters and content updates you have subscribed to. You can unsubscribe at any time.
  • Send you information about Parallel Minds products, features, and offers that may be relevant to you. You can opt out at any time.
  • Process payments and manage subscriptions.
  • Understand how the Service is used, diagnose problems, and improve it.
  • Personalise your experience and surface relevant content.
  • Detect, prevent, and respond to fraud, abuse, spam, and violations of our Terms of Service.
  • Comply with applicable laws and legal obligations.
  • Pursue legitimate business purposes, including operating, maintaining, growing, and commercially developing Parallel Minds.

Legal bases for processing (EU/EEA and UK users)

Under GDPR and UK GDPR, we are required to identify a lawful basis for every processing activity. Here is how each activity maps to a legal basis:

Processing ActivityLegal Basis
Account creation and managementPerformance of a contract with you
Payment processing and billingPerformance of a contract with you
Transactional emailsPerformance of a contract with you
Email newsletter / waitlist (opt-in)Your consent
Marketing emails to existing usersLegitimate interest (you are an existing user and can opt out at any time)
Usage analytics and Service improvementLegitimate interest
Fraud prevention and securityLegitimate interest and legal obligation
Financial and tax record-keepingLegal obligation
Responding to privacy requestsLegal obligation and legitimate interest

Where we rely on legitimate interest, you have the right to object. Where we rely on consent, you can withdraw it at any time — this does not affect the lawfulness of processing before withdrawal.

03

Sharing Your Information

We do not sell your personal information. We do not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.

Service providers (data processors)

We share information with third-party service providers that process data on our behalf and under our instructions:

ProviderPurposePrivacy Information
ClerkUser authentication, account management, session handlingclerk.com/legal/privacy — DPF certified, SOC 2 Type II
StripePayment processing, subscription billing, invoicingstripe.com/privacy — DPF certified, PCI DSS Level 1
VercelWeb hosting, infrastructure, edge deliveryvercel.com/legal/privacy-policy — SOC 2 Type II

Each provider operates under a Data Processing Agreement (DPA) with us. They are contractually prohibited from using your data for purposes beyond those we specify and are required to protect it using appropriate safeguards.

Business transfers

If Parallel Minds is involved in a merger, acquisition, asset sale, financing, or similar transaction, your personal information may be transferred as part of that deal. We will notify you before your information becomes subject to a materially different privacy policy.

Legal requirements

We may disclose your information where required by applicable law, legal process, court order, or government authority. We may also disclose information where we reasonably believe it is necessary to protect the rights, property, or safety of Parallel Minds, our users, or others.

Aggregated and anonymised data

We may use and share aggregated or de-identified information — data from which all personal identifiers have been removed — for analytics, product development, research, and other commercial purposes. This data cannot reasonably be used to identify you.

With your explicit consent

We may share your information for purposes not described above if we have obtained your prior explicit consent.

04

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy and to comply with our legal, accounting, and reporting obligations. When data is no longer required, we delete it or anonymise it.

Data TypeRetention Period
Account data (profile, credentials, preferences)Duration of account + up to 36 months after closure
Email subscribers (waitlist and newsletter)Until you unsubscribe or submit a deletion request
Payment records and transaction historyMinimum 7 years (tax and accounting requirements)
Usage analytics and logsUp to 24 months
Support and privacy request recordsUp to 5 years
Security and fraud-prevention logsUp to 2 years

You may request deletion of your information before the end of any retention period — see Section 05. Note that some data may be retained beyond your request where we have a legal obligation or overriding legitimate interest to do so (for example, financial records required by tax law).

05

Your Rights

Rights available to all users

  • Unsubscribe from marketing and newsletter emails at any time by clicking the unsubscribe link in any email.
  • Request a copy of the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information (subject to retention obligations).

EU/EEA and UK users — GDPR and UK GDPR rights

You have the following eight rights. We honour all of them:

RightWhat it means
Right to be informedKnow how your data is collected and used. This policy fulfils that obligation.
Right to accessRequest a copy of the personal data we hold about you.
Right to rectificationRequest that inaccurate or incomplete data be corrected.
Right to erasure ("right to be forgotten")Request deletion of your data where there is no overriding legal basis to retain it.
Right to restrict processingRequest that we pause processing while a dispute is resolved.
Right to data portabilityReceive your data in a commonly used, machine-readable format.
Right to objectObject to processing based on legitimate interest or for direct marketing purposes.
Rights related to automated decision-makingRequest human review of any automated decision that significantly affects you.

You also have the right to lodge a complaint with your national supervisory authority — for example, your country's Data Protection Authority, or the Information Commissioner's Office (ICO) in the United Kingdom. We would, however, appreciate the opportunity to address any concerns directly before you escalate.

California residents — CCPA and CPRA rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (as amended by CPRA):

  • Right to know — what personal information we collect, use, disclose, or sell.
  • Right to delete — request deletion of personal information we have collected from you.
  • Right to correct — request correction of inaccurate personal information.
  • Right to opt out — we do not sell or share personal information as defined under CCPA/CPRA. There is nothing to opt out of.
  • Right to limit use of sensitive personal information — we do not process sensitive personal information beyond what is necessary to provide the Service.
  • Right to non-discrimination — exercising your privacy rights will never result in you being denied service, charged a different price, or given a lower quality of service.

We will acknowledge your request within 10 business days and respond substantively within 45 days (extendable by a further 45 days where necessary, with notice to you).

How to exercise your rights

Use the contact form at the bottom of this page or email us at privacy@parallelminds.net. We will verify your identity before processing any request. We do not charge a fee for responding to legitimate requests unless they are manifestly unfounded or excessive.

06

International Data Transfers

Parallel Minds is operated from the United States. If you access our Service from the European Union, European Economic Area, United Kingdom, or another jurisdiction with data protection laws that differ from those in the US, your personal information will be transferred to and processed in the United States.

We take these transfers seriously. Where we transfer personal data from the EU/EEA or UK to the United States, we rely on appropriate safeguards including:

  • The EU–US Data Privacy Framework (DPF) — applicable to Clerk and Stripe, both of which are DPF-certified, providing protections equivalent to those in the EU.
  • Standard Contractual Clauses (SCCs) — standard contractual provisions approved by the European Commission, binding our service providers to equivalent data protection obligations.
  • The UK International Data Transfer Addendum (IDTA) — the UK equivalent of SCCs, for transfers of UK personal data.

Contact us at privacy@parallelminds.net if you would like further information about the safeguards in place for any specific transfer.

07

Cookies and Tracking Technologies

We use cookies and similar technologies (such as local storage) to operate the Service, maintain security, and understand how it is used.

Strictly necessary cookies

These are required for the Service to function — for example, keeping you signed in across pages or remembering your session. Because they are essential, they do not require your consent and cannot be disabled without preventing the Service from working.

Analytics and performance

We may collect anonymised or aggregated usage data to understand how the Service is used and where we can improve it. For EU/EEA and UK users, we obtain your consent before placing non-essential cookies.

You can control or delete cookies through your browser settings at any time. Most browsers allow you to block cookies entirely or to receive a warning before a cookie is stored. Doing so may prevent some features of the Service from working correctly.

We do not use cross-site tracking, behavioural advertising, or third-party advertising cookies. We do not sell cookie-derived data to any third party.
08

Security

We implement reasonable and appropriate technical and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration, and destruction.

  • All data in transit between your browser and our servers is encrypted via HTTPS/TLS.
  • Authentication is handled by Clerk, which holds SOC 2 Type II and ISO 27001 certifications.
  • Payment processing is handled by Stripe, which is PCI DSS Level 1 certified — the highest level in the payment industry. We do not store raw payment credentials.
  • Our infrastructure runs on Vercel, which holds SOC 2 Type II certification.

No system is completely secure. In the event of a personal data breach that poses a high risk to your rights and freedoms, we will notify affected individuals and relevant supervisory authorities as required by applicable law — within 72 hours under GDPR where feasible.

If you discover or suspect a security vulnerability, please report it immediately to privacy@parallelminds.net. We take all reports seriously.

09

Children's Privacy

Parallel Minds is not directed to children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you are under 16, please do not use the Service or submit any personal information.

If you are a parent or guardian and believe your child under 16 has provided us with personal information, please contact us immediately at privacy@parallelminds.net. We will take prompt steps to delete the information and terminate any associated account.

10

Third-Party Links and Services

Our Service contains links to third-party websites, platforms, tools, and resources. We curate these links as part of our editorial mission, but we are not responsible for the privacy practices or content of any third-party site. Once you leave Parallel Minds, this Privacy Policy no longer applies.

We encourage you to review the privacy policy of any external website you visit before submitting personal information.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make changes, we will update the "Last updated" date at the top of this page.

For material changes — those that significantly affect how we use your information or your rights — we will notify you by email (to the address associated with your account) or by a prominent notice on the Service at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated policy.

12

Contact and Privacy Requests

For privacy questions, data access or deletion requests, corrections, or to exercise any right described in this policy — contact us:

Email: privacy@parallelminds.net
Website: parallelminds.net
Response time: All privacy requests acknowledged within 10 business days, substantively resolved within 30 days (45 days for CCPA requests).

Submit a request

Use this form for any privacy-related request — access, deletion, corrections, or questions. We respond to every submission.

We respond within 30 days.